A chatbot is a simple software application that uses artificial intelligence (AI) and natural language processing (NLP) to understand what humans want then guides them to their desired outcome with little input.
A chatbot can be developed to handle simple as well as complex tasks.
A simple example of a chatbot would be an e-commerce store using a chatbot to show customers' order's status when the order id is provided.
What is the importance of chatbots?
Nowadays, an ever-increasing number of businesses are using chatbots to automate redundant responses for customer's redundant questions and reduce human efforts and costs associated with it.
Businesses use chatbots for customer support, lead generation, update notifications, scheduling appointments, etc.
How to make money from chatbots?
As more and more businesses see the benefits of developing a custom chatbot for themselves, the demand for chatbot developers is also growing.
This opens a great business opportunity for someone who can quickly learn the chatbot building process and help businesses built their own for a specific price.
How to get started?
A simple Google search will reveal multiple online platforms where you can learn about building chatbots.
But we recommend you start with Botacademy.
It's a comprehensive platform for the bot stuff, where you'll find everything from building your bots, acquiring clients, pricing strategy, and so on.
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